Northern Illinois University

Information Technology Services

Telephone Repair Service for Residence Hall Students

For problems with the DSL or Ethernet connection in your Residence Hall room, contact ResTech at 753-6267. 

If you have problems with your telephone, first reset all connections (unplug and plug back in).

NIU technicians will only service NIU-provided equipment.  If you are using your own equipment, such as a cordless phone or other accessories, you need to reconnect the NIU-provided equipment before contacting us for service.

You may be billed for any equipment damage due to the misuse or abuse of equipment.