Northern Illinois University

Information Technology Services

Helpdesk Hours

Fall Semester - 2009 (8/24/2009 - 12/13/2009)

Phone Center

Call 815-753-8100 or use online chat located in the lower left corner when on the ITS Website.

Monday - Thursday: 7:00 AM - 9:00 PM
Friday: 7:00 AM - 5:00 PM
Saturday: 10:00 AM - 5:00 PM
Sunday: 10:00 AM - 5:00 PM

The following days have special hours during this time period:

Thanksgiving (Holiday) - Thursday, November 26, 2009

Hours: Closed

Notes: University Closed

Floating Holiday - Friday, November 27, 2009

Hours: Closed

Notes: University Closed

Future Time Periods:

Winter Intermission 2009 (12/14/2009 - 12/23/2009)

Winter Intermission (Administrative Closure 2009-10) (12/24/2009 - 1/3/2010)


Contact Center

On-campus walk-in service is available at Telephone/Security (TS) 114 when the university is open. See Campus Maps.

Monday - Friday: 7:00 AM - 5:00 PM